AI+ Agent™
Empower businesses with AI + Agent ™ to design, deploy, and scale intelligent agents.
This course introduces AI+ Agent™, empowering learners to harness automation for intelligent and efficient task execution. Designed with a beginner-friendly pathway, it provides structured guidance that helps participants confidently step into the world of AI agents. Learners gain an immersive experience covering core AI agent fundamentals, intuitive tools, and real-world workflows required to build and deploy automated solutions. The program emphasizes action-oriented skill development through practical exercises, scenario-based tasks, and guided projects, enabling participants to design, optimize, and showcase high-performance AI agents with ease.
Enrollment Fee:
MUR 5,980
What You'll Learn
1.1 Understanding AI Agents
1.2 Anatomy and Ecosystem of AI Agents
1.3 Applications, Misconceptions, and Mini Case Studies
1.4 Case Study: Transforming Customer Support at Acme Retail with AI Agents
1.5 Hands-On Exercise 1: Build a Q&A ChatBot Using Gemini + Prompt + LLM Chain in Flowise Cloud
2.1 Anatomy of an AI Agent
2.2 Classification of AI Agents
2.3 Matching Agents to Use Cases
2.4 Case Study: Enhancing Mental Health Support with AI Agents at Earkick
2.5 Hands-On Exercise
3.1 No-code and visual agent platforms
3.2 Tools Overview and Setup
3.3 Start building: “Your First Flow” with n8n
3.4 Case Study: Empowering HR with AI – Building an Onboarding Assistant Without Coding
3.5 Hands-on Exercise
4.1 Agent 1
4.2 Agent 2
4.3 Agent 3
4.4 Agent 4
4.5 Troubleshooting and Validation of AI Agents
4.6 Share Your AI Agent
4.7 Hands-On Exercise 1
5.1 Multi-Tool Agents
5.2 Agent Chaining and Workflow Basics
5.3 Managing Agent State: State, Context, and User Journey
5.4 Prompt Engineering for Agents
5.5 Multi-Agent Systems (MAS)
5.6 Case Study: Smarter Marketing Campaigns with Tool Chaining
5.7 Hands-on Exercise: Automating Order Tracking and Notifications with Make.com
6.1 Deploying Agents
6.2 Channel Selection – Where the User will Interact
6.3 Hosting Environment – Where does the Agent Run?
6.4 Data Integration
6.5 Security Setup
6.6 Monitoring & Updates
6.7 Application Mapping
6.8 Hands-on Exercise 1: Integration of a Portfolio Assistant Chatbot into GitHub Pages using Zapier
7.1 Observability Basics
7.2 Performance Evaluation: Key Metrics
7.3 Guardrails: Preventing Misuse & Ensuring Safe Outputs
7.4 Responsible AI
7.5 Mini-Case: Failure and Recovery in Agent Deployments
7.6 Real-world Failures
7.7 Peer Sharing: How to Present and Discuss Agent Logs/Results
8.1 Capstone Project 1: Smart Personal AI Assistant
8.2 Capstone Project 2: Smart Lead Engagement – From Email to Personalized Outreach – Sales Support Agent
8.3 Capstone Project 3: Education Tutor Agent
8.4 HR Knowledge Bot
8.5 Customer Service Agent
8.6 Healthcare Triage Bot
Prerequisites
- Basic Understanding of AI Concepts – Familiarity with core AI principles.
- Programming Knowledge – Proficiency in Python or similar languages.
- Data Analysis Skills – Ability to interpret and manipulate datasets.
- Problem-Solving Mindset – Analytical thinking to address AI challenges.
- Familiarity with Machine Learning – Understanding basic ML algorithms and techniques.
Exam Details
Duration:
90 minutes
Passing Score:
70% (35/50)
Format:
50 multiple-choice/multiple-response questions
Delivery Method:
Online via proctored exam platform (flexible scheduling)
Unlock Self-Paced Online Learning
- Unlock Self-Paced Online Learning
- Access learning anytime, anywhere, with built-in quizzes to measure progress.
- Enrollment Fee: MUR 5,980